Ask before you buy

Ask about a catalog, licensing, billing, or an issue with an import. Use the form below to send the details that matter.

Send a message

If it is about an import that failed, include the row count, the languages involved and whether WPML is active — that usually turns two exchanges into one.

Name *

Email *

Topic *

Subject

Message *

What to include

Pre-sale	Tell us about your catalog, languages, and workflow. Typically within one business day
Technical	Include the import type, row count, languages, and relevant error message. Typically within one business day
License & billing	Include your plan and the question about renewal or the 14-day money-back guarantee. Typically within one business day
Feature requests	Read, every one. No promise on what gets built or when

Documentation

Installation, import walkthroughs, Matrix Mode, field mapping and troubleshooting. Browse the docs →

FAQ

File formats, whether you need WPML, performance settings, what happens at renewal. Read the FAQ →

Pricing

Three plans, the billing terms in full, and the 14-day money-back window. See pricing →